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As business becomes increasingly global it is essential for all professionals to be aware of the issues that can develop as a result of cross cultural exchanges. The chances are that, even if your business is based locally and offers services in a small geographic area, you will have international suppliers or customers from different cultural backgrounds. Therefore it is important to be aware of cross cultural communication issues and...
Business today Every year the pressure on businesses grows, there are so many areas which can impact on the profitability and sustainability of a company. Financial pressures from global economic changes or the local commercial climate affect all businesses. Competition from overseas is growing, access to cheaper labor, the internet and globally sources services are squeezing everyone in the commercial world, even the established giants of business. With consumer demands...
Words To Inspire and Motivate When giving a presentation, sales pitch or seminar it is important to choose the right words to engage and interest your audience. Many people worry about how they will look or feel when speaking in front of a group of people, but by getting the language right you can improve the chances of connecting with the audience and making the experience of speaking in public...
Be professional Presenting a professional image is important from the very start of any business communication. Most people make a judgment about someone within seconds based on visual clues, body language, the way they talk and the words they use. It is therefore incredibly important to know your potential audience and ensure your appearance, language and level of confidence give the first impression that you are seeking. In order to...
It’s almost a given that, in today’s fast paced global business climate, you’re going to have to develop relationships across a wide range of cultures. That also means that some of us will have to step into the role of a mentor to someone from another place during our careers. This can be challenging, in some cultures the presence of a mentor in any way, can be perceived as an...
The McKinsey Quarterly identified the top most neglected skill for senior managers this month. That skill? Listening. The report suggested that this can be a major organizational issue, with vital data and information getting lost. It can also have a negative impact on staff morale. It’s easy to become a better listener if you want to be, and it doesn’t have to take an enormous amount of your time. So...
In the recent economic collapse we’ve had the misfortune to witness leader after leader fall from grace. It’s easy to watch this and assume it can never happen to us, but of course it can. Being a leader means a sustained commitment to leadership, and it’s easy to miss the warning signs when we’re too focused on the details. We’ve put together a brief list of those signs, so you...
Be Inclusive If you always talk about “I” or “Me” doing something or achieving something – you’re leaving out the people who matter. Your team deserve to be recognized for their efforts, sharing a vision means sharing the rewards too. Great leaders acknowledge the contribution of the people who got them there. Start using “We”. Paint an Inspirational Picture Together Take the time out to talk to those around you...
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