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Dr. Larry Dossey knows a thing or two about the power of words. In fact, Dr. Dossey says that prayer is one of medical science’s “best kept secrets”. In this podcast interview with Oprah Winfrey, Dr. Dossey discusses his book, Healing Words: The Power of Prayer and the Practice of Medicine, and explains how prayer assists in the healing process. For more information about Dr. Dossey, visit his website: www.dosseydossey.com.
I can’t remember who it was, but someone said we should find our perfect successful role model and copy exactly what they do, and we too will succeed; or words to that effect. So, it also makes perfect sense that exploiting on mentoring moments will help clear a path to success. Mentoring and coaching have become vital ways to lead in today’s world of high-performing organizations. Good leaders are the...
What springs to your mind when you hear this word; “persuasion?” It can be one of those words that your mental spam filter immediately knee-jerks in reaction to, and relegates to your mental junk mail-box. It might conjure up deception, suspicion, manipulation or even worse – corruption. But, indeed the result of persuasion can be to deceive or corrupt the mind of those who are easily captivated. Once “persuasion” has...
In the world of business today it has become plain to see that 80% of all sales come from 20% of all customer. It is for this reason that customer service has become the “be all and end all” of any business. Customer retention is therefore the most profitable business strategy. Unfortunately not all marketing campaigns are designed with customer retention in mind, regardless of how necessary. In the majority...
The fact that we live and work in a global economy today has changed the way we communicate. Much communication takes place electronically; you must have seen the parodies – two girls sitting in the same room and emailing each other to chat? In such a small world, employees in one company may also come from nations dotted all over the world. The internet has allowed “work without borders”, but...
Rhetorical concepts are not only what ancient Greeks and Romans pontificated about in 384 B.C. or thereabouts. Rhetoric and style fits in beautifully with the effective communication tools that we use today. Broadly defined – rhetoric means – the art of effective communication, that’s basically it. And as ancient wisdom is well-known for its worth, when we study the art of communication it pays to read up on a little...
In organizational hierarchies, we often find that while levels of communication are great in the upper echelons, they fail to meet employee needs at a more local level. If you have seen or experienced this in your organization, it might be time to take a look at levels of communication on a more fundamental level. It is important to understand that is critical for local managers, team leaders and supervisors...
This entry is part 11 of 11 in the series Tips to Communicate Change Effectively to Staff I am sure that we got the message across. But what did actually happen? Measurement is critical in times of change and the best communication strategies involve measuring for effectiveness. It is important to understand whether messages are hitting the mark and to confirm that people are on the same page as you...
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