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https://www.denniscummins.com/customer-relationship-building-strategy-1-listen-up/ Wed, 20 Feb 2019 06:45:42 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://www.denniscummins.com/customer-relationship-building-strategy-1-listen-up/#comment-3 Wed, 23 Mar 2011 22:09:59 +0000 https://www.denniscummins.com/?p=115#comment-3 Good article. I need to remember (more often) that listening is not just the absence of ME talking…I have to clear out the chatter box (as Harish put it) as well. It’s a skill.

]]> https://www.denniscummins.com/customer-relationship-building-strategy-1-listen-up/#comment-2 Sun, 30 Jan 2011 12:22:26 +0000 https://www.denniscummins.com/?p=115#comment-2 I agree with you absolutely about listening, Dennis. I find that it requires me to focus and not let ‘my internal conversation..chatter box’ come in the way. Once the assumptions about the client, etc are kept aside, we can begin to listen to what he/she is saying and can serve them with full attention!
It was good to link up with you on Twitter…enjoy reading your tweets!

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