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Archives

Monthly Archive for: "April, 2014"
Home » Archives for April 2014
Goofing-up On Customer Relationship Success – Change Management Is Key
By Dr. Dennis Cummins
In Relationships
Posted April 28, 2014

Goofing-up On Customer Relationship Success – Change Management Is Key

Charles Darwin, who was an expert on the survival of the species (any species), once said that “it is not the strongest of the species that survives, nor the most intelligent, but the one most [...]

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Building Brainstorming Eco-systems For Inspiring Mind-Blowing Ideas (part 2)
By Dr. Dennis Cummins
In Decision Making, The Mind
Posted April 21, 2014

Building Brainstorming Eco-systems For Inspiring Mind-Blowing Ideas (part 2)

In order to create a win-win situation when creating brainstorming sessions, an eco-system is required to ensure the best possible output. Basically we want to achieve mind-blowing ideas in an [...]

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Better Brainstorming – Application – Imagination (Part One)
By Dr. Dennis Cummins
In Decision Making, The Mind
Posted April 14, 2014

Better Brainstorming – Application – Imagination (Part One)

In a 1953 book entitled “applied Imagination”, Alex Osborn, an advertising exec first coined the word “brainstorming”. This book is considered to be the original approach to what brainstorming [...]

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Customer Service KILL LISTS – What Not To Say
By Dr. Dennis Cummins
In Uncategorized
Posted April 6, 2014

Customer Service KILL LISTS – What Not To Say

There is a wonderful tradition in Buddhism – they teach aphorisms in a negative light, so we can realize the positive in them. For example ~ “Be grateful to those who have hit you for they [...]

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