Three Negative Thinking Traps to Avoid
One of the main focuses of coaching is to enable you to think a little differently. It’s not about “positive thinking” though that can be a part of it. It is, however, about giving you a [...]
Important Skills for Every Professional
Have you ever wondered what skills could make you a more successful person? It’s common for professionals to feel a little adrift in the careers and yet the core skills are simple. You can [...]
Delivering the right environment for the best customer service
Here are some key ideas to make this work in practice: Coach and Train For Success Customers are human beings, a well trained and fully empowered group of customer care representatives reflect [...]
