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As a small business owner you have unique needs, yet your core needs are the same as any business out there: getting your service or product out into the marketplace and gaining loyal customers, [...]

Communication is the basis of all relationship. Be it personal or professional, you cannot do without healthy and effective communication. When it comes to business, communication becomes even [...]

Once you listen to your customers’ needs, you have to let them know that you can help them. It is important to make them realize that you understand their problem by letting them know that [...]